ARC Privacy Policy

The Auckland Razor Company Privacy Policy

Overview

The THE AUCKLAND RAZOR COMPANY (ARC) is committed to ensuring the security and protection of our customer’s data. We adhere strictly to the requirements of the applicable data protection laws when collecting, processing and using your data.  Any personal information that may be collected by THE AUCKLAND RAZOR COMPANY (ARC) is only collected in order to provide efficient service and fulfil the requirements of our customers. No personal information will be disclosed to third parties, unless it directly contributes to our ability to deliver the service which our customers expect. We are dedicated to being transparent about what data we collect about you and how we use it.

This policy will provide you with information about:

  • What personal data we collect

  • How we use your data

  • How we protect your privacy

  • Your legal rights relating to your data

What Personal Data Do We Collect?

When you shop with us online, we may collect and store information such as: your personal details, including your name, postal and billing address and phone number, your email address and information about what you have bought.

How we use your data

We use your information for the legitimate purpose of carrying out our obligations arising from any contracts entered into between you and us, and to provide you with information that you request from us.

We use this data to communicate with you in regards to your order, to process payment or refunds and for accounting purposes. We may also forward this data to other companies for the purpose of shipping your order (NZ Post). The data forwarded in this instance may only be used by the commissioned companies for performing their task. Any other use of the information is not permitted.

For the purposes of processing payment via credit card, we will forward your credit card information to:

Paypal

We do not store your credit card data for your security.

How we protect your privacy

All credit and debit card transactions are processed using Paypal and card numbers are encrypted. This information is not passed on to us.

We also control physical access to our files to keep your data safe. Only employees who require your information to carry out their job responsibilities are authorised to access it. All employees who have access to your data are obliged to respect the confidentiality of our customers’ information.

While we take appropriate technical and organisational measures to safeguard your personal data, the transmission of information via the internet is not completely secure. Any transmission is at your own risk. You are responsible for keeping any passwords or login details confidential at all times.

How Long Do We Keep Your Data?

We do not retain your data for longer than necessary for the purposes set out in this policy. All personal data is stored and retained by THE AUCKLAND RAZOR COMPANY (ARC) in accordance with the requirements set out in applicable data protection legislation.

Summary

If you have any further questions about how we use your data that are not answered here, please do not hesitate to contact us via the above methods.

THE AUCKLAND RAZOR COMPANY (ARC) is committed to respecting your privacy. The confidence of our customers is of paramount importance to us, and our privacy policy reflects our efforts to ensure your personal data is protected when you shop with us.